The primary role of the Small Business Financial Counselling Program is to support Small Businesses who are experiencing hardship associated with the long standing drought conditions or the impacts of COVID-19, and have no alternative source of impartial support.
The Australian and Queensland Governments provide funding to deliver the program throughout Southern Queensland through the Rural Financial Service Southern Queensland.
Head office is based in Roma, and employs Small Business Financial Counsellors who provide ﬁnancial counselling assistance across the region.
Our services are:
- Free of charge, conﬁdential, impartial and independent,
- Delivered by skilled, local professionals who know your area and industry.
Small Business Financial Counsellors are unable to provide advice, but can provide you with the tools and knowledge necessary to make informed ﬁnancial and business decisions.
If you are drought or COVID-19 impacted and would like to discuss your ﬁnancial position and become better prepared to manage future challenges, contact one of our Small Business Financial Counsellors (listed below) today or call 1300 732 777.
Cunnamulla (Bulloo and Paroo Regional Council Areas)
0448 021 253
Our new Charleville Small Business counsellor, Michelle Gordon grew up in Augathella.
Married to Peter, the couple have three adult children; Cameron is a mechanic in Toowoomba, Emma is a dietitian in Cairns and Elsie is a vet nurse in Darwin.
Michelle and Peter own and operate a smash repair business in Charleville.
With an extensive background in accounting, Michelle has a Bachelor of Business (Accounting) from USQ.
A keen horsewoman and dressage competitor, she is a Pony club instructor, pony club show jumping judge and course building, Michelle has always been one of those supportive Mum's, getting involved in organisations that reflected her children's interests.
"I'm looking forward to being of assistance to small businesses in our rural communities in these tricky times."
Craig Hilton is our Hervey Bay based Small Business Financial Counsellor on the Fraser Coast and services Hervey Bay, Bundaberg and Fraser Island.
Growing up in Brisbane, Craig headed to regional Queensland for work and stayed.
“A parochial Queenslander, I have worked in some great locations including Toowoomba, Gympie, Sunshine Coast, Townsville and Mount Isa – where I met my wife!.”
Craig and his wife and their two teenage daughters enjoy the lifestyle of regional Queensland.
“I’m looking forward to offering Small Businesses in my region some impartial, free support,” Craig said.
“I can assist clients get to a position where they can make productive informed business decisions.”
With 25 years of small business experience predominantly in banking and a Diploma of Banking and Finance, Craig has also operated his own small business for a number of years. “This experience gives me an appreciation and empathy for Small Business owners and the challenges they face on a day to day basis.”
42A Wyndham Street, Roma QLD 4455
0447 568 971
Kylie Radford is our Sunshine Coast Small Business Financial Counsellor.
Originally a country girl from Eulo, Kylie grew up on a sheep and cattle property.
“I’ve lived on the Sunshine Coast for twenty years but the country still remains in my heart.”
Kylie is looking forward to assisting small businesses to endure and achieve in challenging times.
She has spent her entire career focused on the financial side of business, including financial and administration management, banking and bookkeeping and has experience and knowledge across many small business industries.
“I appreciate how a business works,” she said.
“It is gratifying to provide support to our primary producers, especially during these challenging times of ongoing drought.”
Jo joined the Roma RFC team in March 2019, she began her career in an accounting firm in Gympie where the majority of her clients were primary producers and small businesses.
Over the years Jo has worked as a Company Accountant for a variety of businesses both corporate and not-for-profit, most recently she has managed her own family business in Roma.
Jo understands the current challenges faced by primary producers and small businesses in drought affected areas and is keen to support those who are experiencing hardship.
Jo holds a Bachelor of Business (Accounting & Management) and is currently studying towards her Diploma of Financial Counselling.
Small Business Financial Counsellors aim to identify options which see you, and your business better equipped to manage your circumstances.
- Help you negotiate with lenders and creditors
- Conﬁdentially assess and prepare reports on your current ﬁnancial position, cash ﬂow and viability
- Identify appropriate business options, help you develop an action plan
- Help prepare you for meetings with ﬁnanciers
Help you identify the need for advice from, and to prepare for meetings with, professional service providers from both the private and government sectors